Raw Ruby Statement Ring

The return of an item if you change your mind and no longer want the item is the responsibility of the buyer, the buyer is liable for the cost of returning the goods, undamaged and in a re-saleable condition.

Re-sizing is available, the buyer is liable for the cost of returning the goods, undamaged and in a re-saleable condition.

Upon SeaCoal receiving the original item back, a new piece can be made and additional shipping costs for the new item will need to be paid before the replacement is shipped.

If for any reason you are un-happy with your purchase, upon receiving the item in an undamaged, re-saleable condition a full return will be made.

Sterling silver consists of 92.5% silver the other alloy being copper. Copper is used as silver alone is too soft and malleable, the copper is used to create strength in the piece. Copper reacts to its surroundings and the atmosphere.

Perfumes, hairsprays, swimming pools and hot tubs all increase tarnishing.

In most cases stones should be cleaned with a damp cloth, please check different gemstone types.

Do not soak stones as this can cause damage to porous gemstones.

All beads should be stored away from direct sunlight as this can fade the colours of your stones. And can in some cases cause drying and cracking.

Any items weighing below 7.7g of silver or 1g of gold are sold without hallmarks.

Items are weighed before any stones are set and will be hallmarked as per the UK hallmarking act 1973.

Hallmarking can be added to some items (size dependant) for an additional cost.